Known Company Problems
When something breaks, the first thing most people want to know is whether it is just them. Usually it is not. These guides collect the problems reported again and again with major companies: what tends to go wrong, why it happens, and what has actually worked for people trying to fix it.
Think of each page as a starting point for troubleshooting and for deciding when it is time to escalate. Select a company below to read its known-problems guide.
Adobe Problems
Creative and document software monopolist. Photoshop, Premiere, Acrobat.
Amazon Problems
E-commerce and cloud computing giant. AWS, Prime, Alexa ecosystem.
American Airlines Problems
Largest US airline by fleet size. Headquarters in Fort Worth, Texas.
Apple Problems
Consumer electronics and services giant. Maker of iPhone, Mac, iPad. $3T market cap.
AT&T Problems
Telecommunications giant with $122B revenue and one of the worst mobile apps in existence.
Bank of America Problems
Second-largest US bank. $3.3T in assets. Known for aggressive fee structures.
Conservice Problems
Utility billing company serving apartment complexes. 561 BBB complaints in 3 years.
Dropbox Problems
Cloud storage pioneer losing ground to competitors with better privacy and features.
eRenters Insurance Problems
Renters insurance provider with a login system designed to prevent account access.
Evernote (Bending Spoons) Problems
Former note-taking leader, acquired and gutted by Bending Spoons in 2023.
FedEx Problems
Global shipping and delivery company. Known for guaranteed delivery promises.
Fetch Rewards Problems
Receipt scanning app that trades modest rewards for detailed purchase surveillance.
Google (Alphabet) Problems
Search, advertising, and cloud services monopolist. Controls 91% of search globally.
Google Fiber Problems
Google's ISP service with frequent outages that compromise smart home security.
Hinge (Match Group) Problems
Dating app owned by Match Group. Known for arbitrary moderation and bans.
LA Fitness Problems
Gym chain using high-pressure sales tactics for overpriced personal training.
LinkedIn Problems
Microsoft-owned professional network. 1B+ members. Pay-to-play job market with algorithmic suppression.
Logitech Problems
Peripheral manufacturer requiring bloated surveillance software for basic device functions.
Meta Platforms Problems
Social media and surveillance advertising company. Facebook, Instagram, WhatsApp, Threads.
Microsoft Problems
Enterprise software and cloud computing. Windows, Office 365, Azure, LinkedIn, GitHub.
OpenAI Problems
AI company behind ChatGPT. Transitioned from nonprofit to for-profit amid safety concerns.
Passport Health Problems
Travel vaccination chain exploiting urgency and information asymmetry.
PayPal Problems
Digital payments platform. 400M+ accounts globally. Known for fund holds.
Salesforce Problems
Enterprise CRM and cloud platform. Acquired Slack for $27.7B.
United Healthcare Problems
Largest US health insurer. $22B profit in 2025 while denying medically necessary care.
US Government Digital Services Problems
Federal and state government websites processing trillions in transactions on outdated systems.
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