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Banking, payments, and financial technology disruption
Open Public Voice covers fintech with in-depth investigations, analysis, and accountability reporting. Our editorial team reviews every story for accuracy, impact, and public relevance. Browse 4 articles below or subscribe to get fintech updates delivered to your inbox.
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After filing fee complaints, customers experience forced password resets, disabled biometrics, and unauthorized account changes.
The average BOA customer pays $290 per year in fees that modern banks have eliminated entirely.
BOA spends $3.8B annually on technology yet their app requires an average of 7 taps to complete a basic transfer.
PayPal holds seller funds for up to 21 days while earning interest on the float. Sellers get nothing.
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