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Largest US health insurer. $22B profit in 2025 while denying medically necessary care.
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⚠️ AI claim denials
⚠️ Appeal obstruction
⚠️ Profit over patients
⚠️ Algorithm errors
The most reported problems include: AI claim denials, Appeal obstruction, Profit over patients, Algorithm errors. These issues are documented across multiple consumer complaint sources.
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