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Corporate Accountability Profiles

Each profile here tracks one company through the lens of the people its products affect: the documented privacy issues, the patterns that keep recurring, and the coverage that holds it to account. These are reference pages, not hit pieces. Where a company has done something well it is noted; where the record is troubling, the specifics are laid out so you can judge for yourself.

Select a company below to read its full profile, including key issues and related articles. For deeper digs, many companies also have dedicated complaints, fees, and known-problems pages linked from their profile.

Adobe

Creative and document software monopolist. Photoshop, Premiere, Acrobat.

Subscription lock-inTermination feesPrice increases
View profile โ†’

Amazon

E-commerce and cloud computing giant. AWS, Prime, Alexa ecosystem.

Worker conditionsThird-party seller exploitationAWS dominance
View profile โ†’

American Airlines

Largest US airline by fleet size. Headquarters in Fort Worth, Texas.

Workplace discriminationEmployee treatmentService quality decline
View profile โ†’

Apple

Consumer electronics and services giant. Maker of iPhone, Mac, iPad. $3T market cap.

iCloud pricingPrivacy contradictionsApp Store monopoly
View profile โ†’

AT&T

Telecommunications giant with $122B revenue and one of the worst mobile apps in existence.

App qualityCustomer servicePricing complexity
View profile โ†’

Bank of America

Second-largest US bank. $3.3T in assets. Known for aggressive fee structures.

Fee extractionAccount sabotageCustomer retaliation
View profile โ†’

Conservice

Utility billing company serving apartment complexes. 561 BBB complaints in 3 years.

Faulty metersOverchargingNo refunds
View profile โ†’

Dropbox

Cloud storage pioneer losing ground to competitors with better privacy and features.

Sync reliabilityFeature bloatNo zero-knowledge encryption
View profile โ†’

eRenters Insurance

Renters insurance provider with a login system designed to prevent account access.

Circular loginPolicy number dependencyNo recovery path
View profile โ†’

Evernote (Bending Spoons)

Former note-taking leader, acquired and gutted by Bending Spoons in 2023.

Feature abandonmentFree tier guttedTeam layoffs
View profile โ†’

FedEx

Global shipping and delivery company. Known for guaranteed delivery promises.

Guarantee fraudDriver accountabilityCustomer service obstruction
View profile โ†’

Fetch Rewards

Receipt scanning app that trades modest rewards for detailed purchase surveillance.

Data harvestingUnfair value exchangePurchase tracking
View profile โ†’

Google (Alphabet)

Search, advertising, and cloud services monopolist. Controls 91% of search globally.

Ad monopolyPrivacy violationsRecruitment discrimination
View profile โ†’

Google Fiber

Google's ISP service with frequent outages that compromise smart home security.

Monthly outagesSecurity camera downtimeSmart home failures
View profile โ†’

Hinge (Match Group)

Dating app owned by Match Group. Known for arbitrary moderation and bans.

Ban discriminationNo due processModeration bias
View profile โ†’

LA Fitness

Gym chain using high-pressure sales tactics for overpriced personal training.

Pricing deceptionContract traps15-minute sessions
View profile โ†’

LinkedIn

Microsoft-owned professional network. 1B+ members. Pay-to-play job market with algorithmic suppression.

Organic reach suppressionPay-to-win hiringContent censorship
View profile โ†’

Logitech

Peripheral manufacturer requiring bloated surveillance software for basic device functions.

Options+ bloatwareTelemetry collectionRAM consumption
View profile โ†’

Meta Platforms

Social media and surveillance advertising company. Facebook, Instagram, WhatsApp, Threads.

Surveillance capitalismTeen mental healthMetaverse losses
View profile โ†’

Microsoft

Enterprise software and cloud computing. Windows, Office 365, Azure, LinkedIn, GitHub.

LinkedIn suppressionEnterprise lock-inActivision antitrust
View profile โ†’

OpenAI

AI company behind ChatGPT. Transitioned from nonprofit to for-profit amid safety concerns.

Safety board exodusNonprofit conversionHallucination liability
View profile โ†’

Passport Health

Travel vaccination chain exploiting urgency and information asymmetry.

Bait and switch pricingUrgency exploitationInformation asymmetry
View profile โ†’

PayPal

Digital payments platform. 400M+ accounts globally. Known for fund holds.

Fund holdsAccount freezesHidden fees
View profile โ†’

Salesforce

Enterprise CRM and cloud platform. Acquired Slack for $27.7B.

Slack value destructionAcquisition patternEnterprise pricing
View profile โ†’

United Healthcare

Largest US health insurer. $22B profit in 2025 while denying medically necessary care.

AI claim denialsAppeal obstructionProfit over patients
View profile โ†’

US Government Digital Services

Federal and state government websites processing trillions in transactions on outdated systems.

Session timeoutsCAPTCHA failuresForm data loss
View profile โ†’

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